@extends('Home.Layout.Sayout')

@section('tou')
<div class="floatDiv head_nav">
            <ul>
                <li><a  href="{{url('/home/service/screach')}}">首页</a></li>
                <li><a class="liselect" href="{{url('/home/service/ccreach')}}">常见问题</a></li>
                <li><a  href="{{url('/home/service/zcreach')}}">自助服务</a></li>
                <li><a  href="{{url('/home/service/lcreach')}}">联系客服</a></li>
                <li><a target="_blank" href="{{url('/home/service/ycreach')}}">意见反馈</a></li>
            </ul>
        </div>
@endsection

@section('con')


<html><head>
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    </script>

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                function setDomOperation(){
                    if(document.readyState == 'interactive'){
                        window.__trace__domready = +new Date();
                    }
                    else if(document.readyState == 'complete'){
                        window.__trace__ladingendt = +new Date();
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                setDomOperation();
                document.onreadystatechange = setDomOperation;
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<script async="" src="http://m2.mogujie.com:8080/push/login?callback=jQuery21109511446412690309_1484641652242&amp;uid=16jl270&amp;token=16870f79375cf1e1c6c3f1c0cd4dd19a&amp;status=1&amp;_n=122&amp;_p=3&amp;_=1484641652243"></script></head>
<body class="media_screen_960">

<script type="text/javascript">
    /**
    ** for layout 960
    **/
    (function(){
        var wWidth = $(window).width(); if(wWidth &lt; 1212){ $('body').addClass('media_screen_960'); } else { $('body').addClass('media_screen_1200'); } 
        //initTime for log 判断对象是否存在
        window.MoGu &amp;&amp; $.isFunction(MoGu.set) &amp;&amp; MoGu.set('initTime', (new Date()).getTime());

        var ua = navigator.userAgent;
        // 判断是否是ipad
        var is_plat_ipad = ua.match(/(iPad).*OS\s([\d_]+)/);
        if(is_plat_ipad) {
            $('body').addClass('media_ipad');
        }
        // 判断是否是ipadApp
        var is_plat_ipadApp = ua.indexOf('MogujieHD') &gt;= 0 || ua.indexOf('Mogujie4iPad') &gt;= 0 || location.href.indexOf('_atype=ipad') &gt;= 0;
        if(is_plat_ipadApp) {
            $('body').addClass('media_ipad_app');
            // 隐藏头尾
            $('body').append('&lt;style type="text/css"&gt;.header_2015,.header_nav,.foot .foot_wrap{display: none;}.foot{height: 0;background: none;}.back2top_wrap{height:0;width:0;overflow:hidden;opacity:0;}&lt;/style&gt;');
            // 移除购物车，返回顶部
            setTimeout(function(){
                $('.back2top_wrap').remove();
            },1000)
        }
    })();
</script>

<!-- 页面内容 -->
<div style="background-color:#F5F5F5;min-height:500px;">
	<div style="height:20px;"></div>
	<div style="width:960px;margin-left:auto;margin-right:auto" id="body_wrap">
		<a target="_blank" href="http://service.xiaodian.com" style="position:absolute;right:80px;width:60px;height:86px;background-image:url('http://s18.mogucdn.com/p1/160315/upload_ifqtknzyhe3tcmbvg4zdambqgyyde_60x86.png');">
		</a>
		<div>
	<div class="detail_bar">
		<dl>
            <dt>
                <span>常见问题分类</span>
            </dt>
            <dd id="barContent" class=""><ul class="allul"><li class="firstli"><div onclick="clickFatherLi(0)"><img src="http://s17.mogucdn.com/p1/160312/upload_ie4tgntgmu2timbug4zdambqgqyde_6x9.png" class="liImg"><span class="spanCl">账号与安全</span></div><ul class="secondUl"><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=228&amp;con=commonproblem">注册/登录/注销</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=229&amp;con=commonproblem">登录密码</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=230&amp;con=commonproblem">账号绑定</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=231&amp;con=commonproblem">信息设置</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=232&amp;con=commonproblem">实名认证</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=233&amp;con=commonproblem">钱包余额</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=234&amp;con=commonproblem">白付美相关</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=235&amp;con=commonproblem">理财相关</a></li></ul></li><li class="firstli"><div onclick="clickFatherLi(1)"><img src="http://s17.mogucdn.com/p1/160312/upload_ie4tgntgmu2timbug4zdambqgqyde_6x9.png" class="liImg"><span class="spanCl">购物指南</span></div><ul class="secondUl"><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=236&amp;con=commonproblem">交易条款</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=237&amp;con=commonproblem">购买流程</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=238&amp;con=commonproblem">购物车相关</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=239&amp;con=commonproblem">促销相关</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=240&amp;con=commonproblem">确认收货相关</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=241&amp;con=commonproblem">订单评价</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=699&amp;con=commonproblem">价格相关</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=724&amp;con=commonproblem">一分钱抽奖</a></li></ul></li><li class="firstli"><div onclick="clickFatherLi(2)"><img src="http://s17.mogucdn.com/p1/160312/upload_ie4tgntgmu2timbug4zdambqgqyde_6x9.png" class="liImg"><span class="spanCl">支付指南</span></div><ul class="secondUl"><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=242&amp;con=commonproblem">支付方式</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=243&amp;con=commonproblem">银行卡支付</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=246&amp;con=commonproblem">白付美支付</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=248&amp;con=commonproblem">微信支付</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=249&amp;con=commonproblem">银联支付</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=669&amp;con=commonproblem">支付宝支付</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=250&amp;con=commonproblem">网上银行支付</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=252&amp;con=commonproblem">支付异常问题</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=371&amp;con=commonproblem">QQ钱包支付</a></li></ul></li><li class="firstli"><div onclick="clickFatherLi(3)"><img src="http://s17.mogucdn.com/p1/160312/upload_ie4tgntgmu2timbug4zdambqgqyde_6x9.png" class="liImg"><span class="spanCl">发货与物流</span></div><ul class="secondUl"><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=253&amp;con=commonproblem">发货及到货</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=254&amp;con=commonproblem">配送方式</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=255&amp;con=commonproblem">运费问题</a></li></ul></li><li class="firstli"><div onclick="clickFatherLi(4)"><img src="http://s17.mogucdn.com/p1/160312/upload_ie4tgntgmu2timbug4zdambqgqyde_6x9.png" class="liImg"><span class="spanCl">退款与售后</span></div><ul class="secondUl"><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=256&amp;con=commonproblem">退货/退款流程</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=257&amp;con=commonproblem">退款到账时间</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=258&amp;con=commonproblem">退款方式</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=259&amp;con=commonproblem">退货/退款纠纷</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=260&amp;con=commonproblem">退货运费问题</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=261&amp;con=commonproblem">争议处理规则</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=262&amp;con=commonproblem">维权凭证</a></li></ul></li><li class="firstli"><div onclick="clickFatherLi(5)"><img src="http://s17.mogucdn.com/p1/160312/upload_ie4tgntgmu2timbug4zdambqgqyde_6x9.png" class="liImg"><span class="spanCl">特色服务</span></div><ul class="secondUl"><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=263&amp;con=commonproblem">无理由退货服务</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=264&amp;con=commonproblem">发货承诺服务</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=266&amp;con=commonproblem">全国包邮服务</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=267&amp;con=commonproblem">退货补运费服务</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=268&amp;con=commonproblem">精品包装服务</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=269&amp;con=commonproblem">shoes团购</a></li></ul></li><li class="firstli"><div onclick="clickFatherLi(6)"><img src="http://s17.mogucdn.com/p1/160312/upload_ie4tgntgmu2timbug4zdambqgqyde_6x9.png" class="liImg"><span class="spanCl">异常与举报</span></div><ul class="secondUl"><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=272&amp;con=commonproblem">账号禁止登录</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=273&amp;con=commonproblem">系统异常</a></li><li><img src="http://s18.mogucdn.com/p1/160312/upload_ifrtcylgmzrtimbug4zdambqhayde_4x4.png"><a href="/help/faqlist?id=274&amp;con=commonproblem">违规举报</a></li></ul></li></ul></dd>
        </dl>
	</div>
	<div class="detail_content">
		<div class="content_detail">
			<div id="problem_title">下单后没有查到订单信息？</div>
			<div id="problem_detail">您可以核实下您是否登错账号了，如登错账号了核实下账号信息，登录正确的账号之后可以看到您的订单信息；如果忘记是哪个账号登录购买的，您可以联系官方客服咨询。</div>
		</div>
		<div class="content_review">
			<div class="detailRe_title">
				<p>本文是否解决了您的问题</p>
				<button onclick="solve();" class="solve">解决了</button>
				<button onclick="doubt();" class="doubt">还有疑问</button>
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			<div class="detailRe_solve">
				<span>ヾ(*´∀ ˋ*)ﾉ&nbsp;&nbsp;&nbsp;&nbsp; 感谢您的反馈</span>
			</div>

			<div class="detailRe_doubt">
				<div class="doubt_title">
					<span>╮(╯_╰)╭  &nbsp;&nbsp;&nbsp;&nbsp; 非常抱歉，请问您还有什么疑问？</span>
				</div>
				<div><textarea id="doubtCon" resize:none="" cols="20" rows="3"></textarea></div>
				<div><button onclick="savedoubt();" class="savedoubt">提交</button></div>
			</div>

			<div class="detailRe_solvedoubt">
				<span> ヾ(*´∀ ˋ*)ﾉ &nbsp;&nbsp;&nbsp;&nbsp; 谢谢你的反馈，我们会做得更好！</span>
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